Welcome to Teloman...

Ordering

Placing an order could not be easier. Just browse our Catalogue, click on any items that you wish to purchase and add to your shopping cart. After you have finished your selection, click on "Check out" and you will be asked for a few details that we need to be able to satisfy the order. We reserve the right to accept or decline an order.

We accept Visa, MasterCard, Delta, Switch and Solo. You may send your credit card information via phone, fax or over the internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.

Samples

We send samples of toiletries and other consumable products. For any other item if you order a single item we will invoice the product. You can keep it or send it back for a refund. Payment for these items must be sent before they are sent out.

VAT

As a supplier all our prices are subject to VAT at the current rate. Our carriage and packing charge is liable to VAT because it is part of the overall service we offer.

Trade Description Act

Every care has been taken to ensure that the description, measurements and specifications are correct and we reserve the right to alter these without notice. We reserve the right to correct any errors or typographical mistakes anywhere on this website without any liability whatsoever on our part.

Stock Availability

We cannot ensure permanent availability of all our items. If something is out of stock we will advise you of delays.

Returns

(click here for Returns policy)

Shortages

Any shortages must be reported within 30 days of delivery, as replacements cannot be sent after this time.

Latest News

  • Three Retire from Teloman
    Friday, 22 April 2016
    April 2016 sees the retirement of three long term members of staff. Jon Dalton, Norma…
  • Independent Hotel Show
    Independent Hotel Show
    Wednesday, 12 August 2015
    Teloman are exhibiting at Independent Hotel Show 18th-19th October 2016, Olympia West, London Visit us…